We understand that the act of switching utility services can seem to be a daunting one. Due to this, Option Energy makes the switching process easy by guiding you through it, step by step.

How Do I Change My Provider?

First we learn all we can about the way you use your utilities by talking with you and conducting an in-depth review and analysis of your historical utility usage data.

We then apply what we have learned about your utilities and provide a detailed plan of action in order to generate savings.

As your energy partner, we present the results of our findings to you and make specific product recommendations designed to meet your goals and objectives.

Upon your acceptance and approval, we'll work with your current provider to finalize the details of a smooth and painless switch.

After completing the switch, we'll work with you to make sure you're provided with competitive prices, superior products and services, and personal support.

Will my local utility treat me differently if I buy from an alternate energy provider?

No. Your utility is bound by law to provide equal service to all of its customers on a non-discriminatory basis.

Will my reliability be affected by buying utilities from Option Energy rather than buying from my local utility company?

No. The reliability of your electric service will remain the same as it has always been.

Will Option Energy need to replace any existing components such as service wires, piping or transformers at my location?

Generally, no physical modifications are required because we deliver electricity through the same transmission and distribution system owned and operated by your current utility. Some locations offer advanced metering services for those customers interested in more accessible and accurate usage information.

Are there any fees incurred when switching service with Option Energy?

We add NO additional charges or fees when a business, or residence, switches to our service.